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Questions about an order, the brush, or just want to say hi? We're all ears. Your answer might already be waiting in the FAQ below. Otherwise, drop us a line using the form and we'll get back to you.
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General
How does the cleansing brush work?
It pairs gentle vibration with a warm compress. You apply your usual cleanser, glide the brush over damp skin, then rinse.
Can I use it every day?
Yes, it is made for daily cleansing. Use light pressure and let the brush do the work. If your skin feels irritated, give it a rest for a day or two.
Is it suitable for sensitive skin?
Everyone's skin is different. Start with short sessions and light pressure, and stop if your skin feels uncomfortable.
How do I clean it?
The brush is waterproof, so you can rinse the brush head under running water after each use, shake off the excess, and let it air dry.
Shipping & returns
Where do you ship to?
We currently ship to the USA.
How long does it take to get my order?
Standard delivery takes 5 to 8 days. Express delivery takes 3 to 5 days.
How can I track my order?
As soon as your order ships, we email you a shipping confirmation with your tracking number and a link to follow your parcel.
Can I return my order?
Yes. Every order comes with a 30-day money-back guarantee. See our returns page for the details.