Terms of service

Last updated: October 2026

Overview

This website is operated by Blouch Beauty. By visiting our site or buying from us, you agree to these Terms of Service. If you don't agree with them, please don't use the site.

Our store

Our store is hosted on Shopify, which provides the online platform we use to sell our products to you. You must be old enough to enter into a contract where you live, or have a parent or guardian's permission, to place an order.

Products and pricing

We do our best to show our products, colours and descriptions accurately, but screens vary and we can't guarantee your display will match exactly. Prices are shown at checkout before you pay. Prices, promotions and product availability can change at any time without notice.

Orders

Placing an order is an offer to buy. We may refuse or cancel an order, for example if a product is unavailable, if there's an error in the price or description, or if we suspect fraud. If we cancel an order you've paid for, we'll refund you in full. You agree to give accurate and complete details when you order so we can process and deliver it.

Payment

Payments are processed securely by our payment providers. We don't store your full card details.

Shipping

Delivery details, including estimated times, are covered in our Shipping Policy. Delivery estimates are not guaranteed dates.

Returns and refunds

Our 30-Day Money-Back Guarantee is explained in our Refund Policy.

Product use

Our cleansing brush is a personal care device for cosmetic use. It is not a medical device. Please follow any instructions supplied with the product, stop using it if your skin becomes irritated, and keep it out of reach of young children.

Intellectual property

The content on this site, including text, images, logos and designs, belongs to Blouch Beauty or its licensors. You may not copy or reuse it for commercial purposes without our written permission.

Third-party links

Our site may link to other websites. We aren't responsible for their content or practices.

Limitation of liability

Nothing in these terms excludes or limits any rights you have under consumer law that can't be excluded, including the Australian Consumer Law. Subject to those rights, and to the extent the law allows, Blouch Beauty is not liable for indirect or consequential loss arising from your use of the site or our products, and our total liability for any claim is limited to the amount you paid for the order concerned.

Privacy

How we handle your personal information is explained in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The version on this page is the current one, and continuing to use the site means you accept it.

Governing law

These terms are governed by the laws of Victoria, Australia.

Contact

Questions about these terms? Message us through our Contact page.